Group Tickets

There is no better way to enjoy an event at the Encana Events Centre than with a group!

You and your group are invited to join us at the Encana Events Centre for your favourite shows and events. Group Sales Department takes pride in providing professional and courteous service because we want to make certain that your group outings are memorable. Let us help you plan your entire night of excitement with a pre-show party or an elegant reception catered by the exceptional Spectra Food Services & Hospitality.

Frequently asked Questions

What is a Group?

A group is 10-20 or more (depending on the event). Groups consist of friends and neighbours, business associates, members of a church, bowling leagues, alumni groups, teachers and students, fire fighters, police officers or EMS workers, doctors and nurses, sports fans, Boy Scouts, Girl Scouts, sales teams, classmates, soul mates, joggers, etc.

Group Savings?

By getting a group together, your group will receive special discounts and the best available seating to most of our family and sports entertainment. Groups usually save on ticket prices and ticket fess depending on the event!

Advanced Notice?

Your group will receive information on shows in advance of the public. This gives your group an opportunity to purchase seats during the pre-sale and before they go on sale to the public!

How to Book Your Group?

Simply give the Marketing Department a call for dates, times and prices of the event your group is interested in and we will personally help you plan a group outing, provide the best available seating, help you get the appropriate seats for your group, and save you money. The phone number is 250-782-7440.

Additional Incentives?

There may be an exclusive group clinic and meet & greet with a character from the show or sports event. Just ask when you call.

How to Contact Us?

The Encana Events Centre has it all – family entertainment, great food, ample parking and a safe and secure environment. If you haven’t seen the Encana Events Centre, give us a call, we’d love to show you around. Contact us to reserve tickets for your group today! Phone 250-782-7440!

When Should we Arrive for the Show/Event?

Doors open one hour prior to the event, so you can arrive any time after that. If there is an exclusive “groups only” pre-show event, you will be notified of the appropriate time to arrive. This is subject to each event.

What is the Deadline for Ordering Group Tickets?

Depends on the show, ask for details.

How do we pay for our Group Ticket Order?

Call, email or fax your order to the Group Sales Department. All major credit cards are accepted. Cheque should be made payable to the Encana Events Centre for events. In-person payments must be scheduled in advance.

What is your policy on refunds, exchanges, or lost tickets?

We are sorry, but tickets cannot be refunded, cancelled or exchanged.If your tickets are lost or have been stolen, please contact the Box Office Manager, Bryna Casey, [email protected]

Contact us to reserve tickets for your group today! Phone 250-782-7440

Luxury Suite Rentals

Whether you’re looking to promote your business, celebrate a special day or simply enjoy the great view, the in-suite service and added comfort of being in one of the Luxury Suites at the EnCana Events Centre will alter your perception of the best way to view an event.

The EnCana Events Centre offers Luxury Suite rentals for individual events. Each rental includes 10 tickets (2 additional tickets can be purchased) and 3 VIP parking passes. The Luxury Suites can accommodate up to 12 people. Rental pricing and availability is event specific and can be obtained through the Director of Corporates Sale, or by calling (250) 795-3308. We also offer an in-suite food and beverage service which is available by pre-order so that your Luxury Suite is ready upon your arrival at the facility.

Luxury Suite rentals are the perfect gift idea.

Gift a Luxury Suite for a birthday, anniversary or just to say thank you.

Go one step further and place the celebratory person and friends or group into a suite for the celebration. Whether it’s Valentine’s Day, a birthday, Mother’s Day or Father’s Day, nothing says they deserve the best like the VIP experience.

When you purchase a Suite or Club Seats you receive VIP Parking Passes. These parking passes enable you to park in the VIP parking lot on the north side of the building. You can access the VIP parking lot from 1st Street (east of the EnCana Events Centre, and upon providing your parking pass for the event, you will be permitted to proceed to the VIP parking area.

Please enter the building via the VIP entrance door next to the main entrance. At this check point you will be instructed to proceed up the elevator to suite level where a member of our staff team will scan your ticket.

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